HealthSource Chiropractic
(Case study)
Small Business Growth & Operations
Integrate 5 regional new HealthSource offices to implement franchise compliance, upgrade physical therapy rooms, and create local health networks. Generate new leads, nourish current clients, raise ROI for new leads
50+ staff, 8 overnight buildouts, 62 pallets of merchandise, and live talent performances — all without loss prevention protocols or plan-o-grams.
Industry
Healthcare Services & Business Development
Timeline
5 Offices Over 2 Years
Client
HealthSource Chiropractic
Services
Operational Optimization
Business Development & Staff Training
Growth Strategy
(The challenge)
Integrate 5 regional new HealthSource offices to implement franchise compliance, upgrade physical therapy rooms, and create local health networks. Generate new leads, nourish current clients, raise ROI for new leads
Fierce Solutions implemented complete operational transformation: documented procedures, staff role clarity, patient intake standardization, billing optimization, appointment management, referral system, and owner time liberation.
(The solution)
Documented procedures for all administrative functions. Staff role clarity and training. Patient intake and follow-up standardization. Billing process optimization. Business development and referral system.
The Impact We Made
40%
increase in patient capacity
25%
improvement in patient retention
60%
reduction in administrative time for owner
3
new revenue streams launched
(Testimonial)
Fierce Solutions did NOT disappoint. They brought structure, creative solutions and new business to our new franchise owners.
Regional Marketing Director
HealthSource Chiropractic
