'Wear Music' Pop-Up

(Case study)

Retail Experience Design

Industry

Retail Brand Activation


Timeline

4-Week Activation

Client

UMG Music


Services

Onsite Production

Retail Operations

Brand Compliance

(The challenge)

A rotating roster of 50 staff and managers, eight overnight micro-store buildouts, and 62 pallets of merchandise to catalog, tag, and manage for the 'Wear Music' Pop-Up—all alongside live performances, with no established loss prevention protocols or planograms for the main store and micro-stores.

Fierce Solutions built the operational foundation: loss prevention protocols, store planograms, inventory controls for 62 pallets of merchandise, staff training, vendor compliance, and crowd management for live performances.

(The solution)

Developed and implemented loss prevention protocols and designed the back-of-house (BOH) layout to support organized merchandise handling and day-to-day store operations.

Operational Foundations

50

Custom protocols developed and implemented.

8

Overnight micro-store buildouts

62

Pallets of merchandise to catalog, tag, and manage

(Testimonial)

Working with the team was a game-changer. They helped coordinate all the elemetns into a cohesive experience - online, onsite, everywhere.


Experience Director
UMG Music Services